Welcome to Aroma Studios! By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
1. Payment Terms.
1.1 100% Payment Requirement
At Aroma Studios, we require full payment of services before any project work begins. This ensures that we can allocate the necessary resources and prioritize your project effectively.
1.2 Accepted Payment Methods
We accept payments through various secure online payment methods, including credit/debit cards, paystack, and other methods specified on the website at checkout. All transactions are processed securely and in compliance with the applicable standards for online payments.
1.3 Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email, and work on your project will commence. Please ensure that your payment details are accurate to avoid delays.
1.4 Non-Refundable Payment
Please note that all payments are non-refundable. Once payment has been made, it confirms your agreement to proceed with the services rendered. If you need to make any changes to your order, please contact us directly, and we will do our best to accommodate your request, depending on the circumstances.
2. Project Scope and Deliverables
2.1 Scope of Work
The scope of each project will be outlined and agreed upon prior to payment. Any changes or additions to the original scope may incur additional charges. These changes will be discussed and agreed upon before they are implemented.
2.2 Completion and Delivery
After full payment is received, we will begin work on your project. Completion timelines will be shared with you based on the scope of work. We will notify you promptly of any delays, and work will continue until the final deliverables are provided.
3. User Responsibilities
3.1 Accurate Information
You agree to provide accurate, up-to-date, and complete information as required for the completion of your project. Aroma Studios is not responsible for any delays or errors resulting from inaccurate or incomplete information provided by you.
3.2 Respect for Intellectual Property
You confirm that any content or materials you provide to Aroma Studios do not infringe on any third-party intellectual property rights. You are solely responsible for ensuring that all assets provided for the project are legally yours to use.
4. Privacy and Security
4.1 Data Security
Aroma Studios is committed to ensuring the security of your personal and payment information. We use encryption technologies to protect your data during transactions. By using our website, you acknowledge and agree to our Privacy Policy, which details how your data is collected, used, and protected.
5. Cancellation and Refunds
5.1 Cancellation Policy
Once full payment is made, no cancellations will be accepted unless otherwise specified in writing and approved by Aroma Studios. If you choose to cancel the project before work begins, you may receive a partial refund, subject to approval.
5.2 Refunds
As per our policy, all payments are non-refundable after the work has started. If you have any concerns or disputes, please contact us, and we will work to address them in a fair and timely manner. Click Here to Read more
6. Limitation of Liability
6.1 Limitation of Responsibility
Aroma Studios will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability for any claim will not exceed the total amount you paid for the specific service.
7. Governing Law
7.1 Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of Ghana, and any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Ghana.
8. Changes to Terms and Conditions
8.1 Right to Modify
Aroma Studios reserves the right to amend or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms regularly to stay informed of any updates.
By continuing to use Aroma Studios’ services after payment, you agree to comply with these Terms and Conditions.
If you have any questions or concerns, feel free to contact us at contact [email protected] or through our website’s contact form.